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I. Administrative Enforcement and Self-Regulation

II. 'Traditional' individual redress

III. Arbitration and Mediation

III.A. Introduction

III.B. Definitions and terminology

III.C. Regulation of ADR

III.C.1. Introduction

III.C.2. General EU initiatives

III.C.3. Consumer Specific EU initiatives

III.D. Variety and availability

III.E. Arbitration clauses in consumer contracts

IV. Collective Redress

IV.A. Introduction

IV.B. Actions for injunction

IV.C. Actions for damages

IV.C.1. Different approaches in the Member States

IV.C.2. Recent EC initiatives on collective actions for damages

V. Criminal law sanctions

8.26 (CZ) Czech Penal Code . O

VI. State liability

VII. Individual cross-border enforcement

VII.A. Introduction

VII.B. Jurisdiction

VII.B.1. Scope of application Brussels I Regulation

VII.B.2. Specific rules for consumer contracts

VII.B.3. The concept of consumer contract

VII.B.4. The concept of active trader

VII.B.5. Jurisdiction clauses

VII.B.6. Applicable law

VII.B.6.a. Contracts – the Rome Convention and the Rome I Regulation
VII.B.6.b. Contracts – secondary Community law
VII.B.6.c. Torts and other non-contractual obligations

VII.C. Collective Cross Border Enforcement via actions for injunctions

VII.D. Administrative co-operation


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