I. Consumer law
I.A. Introduction
I.B. The consumer and competition law
1.1 (EU) ECJ Joined Cases C-94/04 and C-202/04, 5 December 2006, Federico Cipolla v Rosaria Fazari ea, Italian Lawyers' fees. O·H
1.2 (EU) ECJ Joined Cases C-295/04 to 298/04, 13 July 2006, Manfredi ea v Lloyd Adriatico ea, Fixed Italian insurance premiums. O·H
1.3 (EU) White Paper on Damages Actions for Breach of EC Antitrust Rules, COM [2008] 165 final, 2 April 2008. O·H
1.2 (EU) ECJ Joined Cases C-295/04 to 298/04, 13 July 2006, Manfredi ea v Lloyd Adriatico ea, Fixed Italian insurance premiums. O·H
1.3 (EU) White Paper on Damages Actions for Breach of EC Antitrust Rules, COM [2008] 165 final, 2 April 2008. O·H
I.C. The consumer in the Internal Market
1.4 (EU) ECJ Case C-470/93, 6 July 1995, Verein gegen Unwesen in Handel und Gewerbe v Mars, + 10% Mars Ice cream. O·H
1.5 (EU) Services Directive 2006/123/EC, 12 December 2006. O·H
1.5 (EU) Services Directive 2006/123/EC, 12 December 2006. O·H
I.D. The paradigm of the confident consumer
1.6 (EU) Communication from the Commission: EU Consumer Policy Strategy 2007-2013. Empowering Consumers, Enhancing Their Welfare, Effectively Protecting Them, 13 March 2007. O·H
1.7 (EU) T Wilhelmsson, Abuse of the Confident Consumer, 2004. H
1.8 (EU) T Wilhelmsson, Conclusions, 2006.
1.7 (EU) T Wilhelmsson, Abuse of the Confident Consumer, 2004. H
1.8 (EU) T Wilhelmsson, Conclusions, 2006.
I.E. Consumer protection and harmonisation at the EC level – Review of the consumer acquis
1.9 (EU) DG Health and Consumer Protection, Preparatory Work for the Impact Assessment on the Review of the Consumer Acquis, 6 November 2007. O·H
1.10 (EU) Green Paper on the Review of the Consumer Acquis COM(2006)744 final, 8 February 2007. O·H
1.11 (EU) Proposal for a Directive on Consumer Rights, COM(2008) 614 final, 8 October 2008. O·H
1.12 (EU) ECJ Case C-376/98, 5 October 2000, The Commission v Germany, Tobacco I. O·H
1.13 (EU) S. Weatherill, The Constitutional Competence of the EU to Deliver Social Justice (2006)ERCL Vol 2, Issue 2, pp. 136-158, 2006. H
1.14 (EU) EC Treaty. O·H
1.15 (EU) Communication from the Commission on the enforcement of the consumer acquis, 2 July 2009. O·H
1.10 (EU) Green Paper on the Review of the Consumer Acquis COM(2006)744 final, 8 February 2007. O·H
1.11 (EU) Proposal for a Directive on Consumer Rights, COM(2008) 614 final, 8 October 2008. O·H
1.12 (EU) ECJ Case C-376/98, 5 October 2000, The Commission v Germany, Tobacco I. O·H
1.13 (EU) S. Weatherill, The Constitutional Competence of the EU to Deliver Social Justice (2006)ERCL Vol 2, Issue 2, pp. 136-158, 2006. H
1.14 (EU) EC Treaty. O·H
1.15 (EU) Communication from the Commission on the enforcement of the consumer acquis, 2 July 2009. O·H
II. Who is consumer?
II.A. The notion of consumer
1.16 (EU) ECJ Case C-541/99, 22 November 2001, Cape v Ideal Service, The drink dispenser bought for the staff. O·H
1.17 (EU) The Unfair Commercial Practices Directive (2005/29/EC), 11 May 2005. O·H
1.18 (EU) Green Paper on the Review of the Consumer Acquis COM[2006]744 final, 8 February 2007. O·H
1.19 (FR) Cass civ 1e, Arrêt n° 540 , 15 March 2005, Syndicat départemental de contrôle laitier de la Mayenne v Société Europe computer systèmes (ECS) SA, The milk farmers leasing computers. O·H
1.20 (ES) Audiencia Provincial (Court of Appeal) Barcelona, 22 November 2004, The defective lorry. O·H
1.17 (EU) The Unfair Commercial Practices Directive (2005/29/EC), 11 May 2005. O·H
1.18 (EU) Green Paper on the Review of the Consumer Acquis COM[2006]744 final, 8 February 2007. O·H
1.19 (FR) Cass civ 1e, Arrêt n° 540 , 15 March 2005, Syndicat départemental de contrôle laitier de la Mayenne v Société Europe computer systèmes (ECS) SA, The milk farmers leasing computers. O·H
1.20 (ES) Audiencia Provincial (Court of Appeal) Barcelona, 22 November 2004, The defective lorry. O·H
II.B. Middlemen
1.21 (DE) BGH (2005) NJW 1039, 26 January 2005, purchaser of second hand car v trader of second hand cars, The professional seller in disguise. O·H
1.22 (EU) Green Paper on the Review of the Consumer Acquis, 8 February 2007. O·H
1.22 (EU) Green Paper on the Review of the Consumer Acquis, 8 February 2007. O·H
II.C. The benchmark consumer
1.23 (EU) H Unberath and A Johnston, The double-headed approach of the ECJ concerning Consumer Protection, 2007. H
1.24 (EU) CFI case T-363/04, 12 September 2007, Koipe Corporación SL v Office for Harmonisation in the Internal Market (Trade Marks and Designs) (OHIM) , La Española. O·H
1.24 (EU) CFI case T-363/04, 12 September 2007, Koipe Corporación SL v Office for Harmonisation in the Internal Market (Trade Marks and Designs) (OHIM) , La Española. O·H
II.D. Vulnerable parties
1.25 (EU) ECJ Case C-382/87, 16 May 1989, R. Buet and Educational Business Services (EBS) v Ministère public, English for French Unemployed. O·H
1.26 (FR) Cass civ 1e, 21 October 2003, The indebted physician. O·H
1.27 (BE) Cour de cassation, 12 October 2000, Saint Brice v Belgian state, The mail order decoy. O·H
1.28 (EU) The Unfair Commercial Practices Directive (UCPD), 11 May 2005. O·H
1.26 (FR) Cass civ 1e, 21 October 2003, The indebted physician. O·H
1.27 (BE) Cour de cassation, 12 October 2000, Saint Brice v Belgian state, The mail order decoy. O·H
1.28 (EU) The Unfair Commercial Practices Directive (UCPD), 11 May 2005. O·H
II.E. The paradigm of the weaker party
1.29 (EU) ECJ Case C-168/05, 26 October 2005, Elisa María Mostaza Claro v Centro Móvil Milenium SL, The mobile arbitration clause. O·H
II.F. Mixed situations
1.30 (EU) ECJ Case C-464/01, 16 September 2004, Johann Gruber v Bay Wa AG, The farmer who replaced the roof tiles of his farm. O·H
III. Basic models of consumer law in the EU
III.A. Introduction
III.B. Codification
III.C. Consumer ombudsman
III.D. Collective agreements
IV. Legal techniques of consumer protection at the Community level
1.34 (EU) ECJ Case C-402/03, 10 January 2006, Skov AEG v Bilka Lavprisvarehus A/S, Eggs contaminated with Salmonella. O·H
1.35 (EU) The Unfair Commercial Practices Directive (UCPD), 11 May 2005. O·H
1.36 (EU) The Roaming Regulation, 27 June 2007. O·H
1.35 (EU) The Unfair Commercial Practices Directive (UCPD), 11 May 2005. O·H
1.36 (EU) The Roaming Regulation, 27 June 2007. O·H
V. Consumers, horizontal effect and state liability for infringement of European consumer law
1.37 (EU) ECJ Case C-91/92, 14 July 1994, Paola Faccini Dori v Recreb Srl., An English language course canvassed to an Italian consumer. O·H
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